Offshore Call Center Expert, Customer Relationship Specialist
Oui-call is a key player in outsourcing.
Based in Madagascar, we manage all of your Customer Relations with recognized know-how in the multi-channel processing of incoming and outgoing contacts and your back-office operations.
Expert in outsourced call center and with a solid experience, Oui-call develops partnerships with its customers on the following bases: Telesales, Appointment scheduling, Surveys, Reception of calls, Hotline, Customer service, qualification of files, etc.
Tailor-made solutions
We take care of all your prerogatives to succeed in the missions that you submit to our customer relations center.
Professionalism
A project manager and single point of contact for the success of the missions you entrust to our call center
Take advantage of our expertise! and increase your turnover!
Entrust us with your commercial prospecting & gain market share!
Oui-Call
Our French-speaking call center operates in France, Belgium and Switzerland.
Oui-call is the major player in the outsourcing of customer relationship activities, it provides a global offer covering the entire customer relationship value chain.
Our expertise
Making appointments
Contact companies and individuals, whether they are prospects or customers, by offering them appointments to present a product or service...
telesales
Distance selling of a product or service via a telephone call to an individual, a business or both.
Reception of calls & Telesecretariat
Do not neglect the telephone reception of your company to give une image positive of your company.
Good organization is the key to success and like any task it can quickly become time-consuming.
Diary management, a good distribution of appointments is not easy in a busy schedule. We relieve you of this administrative role!
We identify the expectations and satisfaction of your customers and identify new markets.
Outsourcing in Madagascar
Outsourcing the reception or transmission of your telephone calls has many advantages, namely: the reduction of your costs from a financial point of view, flexibility and reliability in a trustworthy cooperator.
In short, we will be your right arm, guaranteeing you excellent quality service.
Externalisation à Madagascar
Our mission
Oui-call is positioned as a privileged partner to set up a global solution in line with your activity:
- Analysis of your needs
- Development of a suitable solution
- Implementation of the defined organization
- Human Resource Management
- Implementation of the technical architecture
- Operational deployment
Customer benefits
Oui-call's strategic consulting mission allows your company to:
Choose the solution best suited to your needs
Meet the expectations of its customers as well as possible
Reduce implementation times
Mastering the scalability of your business
Adapt your costs
Enhance your image
Develop your competitiveness
Our references
They trust us !
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Témoignage client Oui-call centre d'appel madagascar
